By making a booking with us, the guest or booker warrants that they are duly authorised to sign for and bind all persons represented by him or for whom he is responsible (“his party”) to these conditions of residence and, failing such authority, agrees to be personally liable for all amounts arising from the residence of himself and his party at the property.

 

1. You are expected to arrive from 14:00 on the day of arrival, check-in day. Your room will be held until 10:00 am the day following the arrival date. Should you not have arrived to check in from 14:00 on the day of arrival to 10:00 AM the following day, your room will be released and your reservation will be cancelled. You will forfeit your booking and the money paid.
2. Any cancellations between 14 and 0 days, 100% will be charged for the full accommodation booked. All no-shows will be levied at 100% of the booking amount for the full period of accommodation booked.
3. It is a legal requirement for us to keep information containing details of all guests provided with lodging accommodation. All guests are thus required to provide proof of identification (photo identity document/passport) upon check-in.
4. Should you expect to arrive after this stipulated period, please contact management and request this as a special arrangement.  While we shall do our best to accommodate any changes you may require, it is not guaranteed that we shall do so.
5. Unless prior written arrangements have been made with the property, the guest and each of his party agree to pay a refundable security deposit prior to check-in at the Property in the amount determined by the Property. The guest and each of his party hereby consent and authorise the Property to debit this deposit for any costs incurred. Including the cost of food and beverage, cost of replacement or repair of any loss or damages to the property and fines relating to noise complaints, smoking or other misconduct incurred by the guest and his party during their stay at the Property. All accounts are payable on presentation.
6. An invoice from the Property shall constitute proof of indebtedness of the guest and /or his party and of the particulars therein for all purposes, including any action instituted by the Property against the guest and /or any of his party and any other amounts.
7. The guest agrees that after his departure, the Property may retain goods left behind by him and /or his party and authorise the Property to sell same, privately or publicly, at the Property’s discretion at such price as the Property may determine and offset the proceeds of such sale against possible indebtedness of the guest or to hold such proceeds or part thereof for a period of three years pending any claims by the guest for those proceeds failing which they shall be deemed to have been forfeited to the Property.
8. Guests are responsible for the safekeeping of their own valuables and travel documentation. The guest hereby agrees on behalf of himself and the members of his party, on whose behalf he warrants that he has authority to contract, that it is a condition of his/ their occupation of the Property that the Property, its directors and any employees shall not be responsible or may not be held liable for any injury to or death of any person or any harm caused to them or the loss of destruction or damage to any property, reputation, dignity however caused, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence (gross or otherwise) willful or wrongful act of any person in the employment of the Property or sub-contractors of the Property. You hereby irrevocably and unconditionally indemnify and agree to hold harmless the property in respect of any responsibility and/or liability as aforesaid.
9. No weapons of any description are permitted to be brought onto the premises, nor may weapons be kept or handled anywhere in or on the premises. It is the risk and responsibility of the owner to ensure that weapons are properly secured off-site
10. Guests make use of all facilities at their own risk, including but not limited to the use of restaurant facilities, parking areas, shuttle/taxi services, swimming pools, gymnasium facilities, WIFI, business facilities and the like.
11. Guests are to specifically note that swimming pools may not be gated off or contained, and no lifeguards are on duty at any swimming pools. It is the Guest’s responsibility to at all times supervise children under the age of 18, both at swimming pools and on the premises in general. Guests indemnify the hotel against any loss, damage, death or injury caused to a minor whilst not under the supervision of the Guest.
12. The Guest shall be liable for and indemnifies Dimona Suites against any loss, damage, medical and/or safety and/or security emergency costs, fines, penalties and the like arising from a Guest, and or any person for whom a Guest is responsible under this Agreement.

 

House Rules

By opting to use our services, you are to uphold our house rules. If you happen to damage any equipment or fixtures inside the hotel premises, Dimona Suites reserves the right to charge you the full cost of the same. Fines for behaviour that disrupts the stay of others in the building are issued at the discretion of Dimona Suites.

1. Do not use the guest rooms for purposes other than intended without authorisation.
2. The property is designed for accommodation. Gatherings and parties are prohibited.
3. The maximum number of guests allowed in each room is stipulated in the booking. Any additional guest entry should be requested by the guest and agreed to in writing by management.
4. Do not light fires in the passage or guest rooms. To prevent fire, refrain from smoking in non-smoking rooms and in any other places prone to catching fire.
5.  The equipment and articles in guest rooms are strictly meant for the guests staying in the property. Hence, inside the guest rooms, the use of such equipment and articles by outsiders is prohibited.
6. The articles in the rooms are not to be removed without permission.
7. Do not bring the following inside the hotel premises: Animals, things giving off a foul smell, weapons, explosives, highly flammable goods, or any other articles that may pose a threat to the safety of other guests staying in the building.
8. Do not leave your personal belongings in the passages or the lobby.
9. Any acts of photography or video that may bother the other guests in the building are strictly prohibited.
10. Any Act of photography or video for commercial purposes within the property is strictly prohibited without the written consent of the owner or its representatives.

 

General

Dimona Suites (Pty) Ltd reserves the right to update and/or amend the Terms and Conditions from time to time and without any notice, and you are accordingly encouraged to check the Website regularly. Any such change will only apply to your use of our services after the change is displayed on this Website. If you use our services after such updated or amended Terms and Conditions have been displayed on this Website, you will be deemed to have accepted such updates or amendments.

 

These Terms constitute the entire agreement between Dimona Suites and the Guest in respect of the subject matter of these Terms. No amendment or modification to these terms shall be effective unless in writing and signed by an authorised signatory of Dimona Suites.

 

No indulgence shall be or be deemed to be a waiver of any of these terms, and no waiver of any breach shall operate as a waiver of any continuing or subsequent breach.

 

These terms shall be governed and construed according to the laws of the Republic of South Africa, and the parties agree to submit to the exclusive jurisdiction of the South African courts. The guest hereby consents to the jurisdiction of the Magistrate’s Court having jurisdiction over the guest in respect of any proceedings in connection with the stay of the guest and his party in the Property. Notwithstanding the foregoing, the party shall have the right to institute all or any proceeding connected with such stay in the Property in any Division of the Supreme Court of South Africa having jurisdiction.

 

Where appropriate, the masculine gender shall include the feminine gender and vice versa, and the singular shall include the plural.

 

The website is provided “as is”, without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law. The use of this Website is entirely at your own risk, and you assume full responsibility for any risk or loss resulting from the use of the Website or reliance on any information herein.

 

While Dimona Suites takes reasonable measures to ensure that the contents of this Website are accurate and complete, we make no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website. We reserve the right to make changes, corrections and/or improvements to the information and to the products and programs described in such information, at any time without notice.

 

In addition to the disclaimers contained elsewhere in these Terms and Conditions, we also make no warranty or representation, whether express or implied, that the Website Content is free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm or jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. Dimona Suites does not accept any responsibility for any errors or omissions on this Website. You accept all risks associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Dimona Suites, its employees, agents or authorised representatives.

 

Dimona Suites will use reasonable endeavours to maintain the availability of this Website, except during scheduled maintenance periods, and reserves the right to discontinue providing the Website or the service or any part thereof with or without notice to you.

 

Electronic Communications Disclaimer – When you send emails to us or access this Website, you consent to receive communications from us electronically. You can opt out of these communications at any time.

 

Dimona Suites does not accept responsibility or liability for any unauthorised use of its email facility and/or the use of its email facility other than for its own authorised business purposes.

 

Whilst all reasonable steps are taken by us to ensure the accuracy and integrity of information transmitted electronically to us and to preserve the confidentiality thereof, you acknowledge that Dimona Suites accepts no liability or responsibility whatsoever if information or data is, for whatsoever reason, altered, corrupted, or does not reach its intended destination.